Anonymous
map-marker South Bend, Indiana

Bottle caps

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My husband had a stroke and his hands dont work like they use to. The new caps on the water bottles are awful. They leak everywhere. The caps are smaller than they were. Thats all my drinks for water.
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Martha R Xqj

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Verified Reviewer

Change in bottles

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Why did y'all change the bottles? If I wanted to buy a great value or other water bottles that are so cheaply made then that's what I would be doing. Please go back to the more stronger bottles or I will have to start using Aquafina or Great Value water.

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Pros:
  • Were good srong bottles
Cons:
  • Poor quality bottles

Preferred solution: Let the company propose a solution

88 comments
Guest

New bottle is too flimsy. Cap is awful. Your product has gone from best to worst in many consumer’s eyes with one very poor decision!

Guest

Lids on dasani bottles are terrible now!! I've got to find a different brand now! the water leaks out.

Guest

I can't comment on Dasani, never purchased it. I've always heard it's tap water.

Guest

These comments help, Thanks! I I have thought for months that this was a quality issue with the caps.

I have purchased Dasani water for years with no problem opening. Now use a pliers to crack the seal.

Forget about opening when driving, will spill all over. I'm looking into another brand.

Guest

Absolutely stunning how company could ruin what before was an impressive bottle. Was my favorite actually ! They lost my business switching to another brand.

Guest
reply icon Replying to comment of Guest-2207315

They'll find out soon enough when sales plummet. Whoever approved new design to save a penny will end up costing Dasani millions in lost sales.

Guest
reply icon Replying to comment of Guest-2207315

Cannot stand the smaller caps!!!!

Laura G Wfo

I do not like the new caps on the Dasini bottles. The other bottles you could grab from the neck and this one has no neck.

Its flimsy and cheap. I can barely tighten this little cap.

Water leaks out. Please go back to the bottle that we are used too.

Darlene Taj

Please go back to the stronger bottles and lids that tightened. I spilled a whole bottle of water in my handbag and was not happy about it.

Guest

Totally agree!!! Hate the new bottles!!!

View more comments (87)
Constance M Wbb

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Verified Reviewer

Water taste way off in normal flavor.

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Tastes of chemicals in multiple bottles. I don't really think it's safe and not a problem in other brands Some more info for yall BATCH- JUL1724KNG [15454 NV24968] PROD 07 18 23 I don't trust the brand anymore
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Loss:
$8
Pros:
  • Low price
Cons:
  • Bad taste

Preferred solution: Apology

User's recommendation: Must be contaminated so stay away

Susan Ypm
map-marker Hebron, Illinois

The quality of their packaging

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I will never buy this product again. The bottom of the bottles are never level, making it difficult for the bottles to stand alone, the caps are difficult to separate from the thin ring that hold the cap on which, if you don't physically cut the connection, you can't get the cap off.
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User's recommendation: DON'T waste your money

Cherrell Dgi
map-marker Accra, Greater Accra Region

I want place an order for Dasani bottle water to Wa Upper West Region

My sister (Wasila Nurideen) and I (Justice Bayong) are based in Wa. We have a big store located at a vantage point, and we want to trade with Dasani products especially mineral water on wholesale basis. Kindly send me the price list of Dasani mineral bottle water (330, 500,0750,01500) ml and carbonated drinks, if any, to jbmarfu@***.com, WhatsApp line:020873****.
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Toni P Pej

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Verified Reviewer

Frustrated

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Dasani - Frustrated
Dasani bottles. Come on Dasani. Your water is good expensive, but good. Can't you put a little more plastic so bottles stand up! So frustrating to have bottles topple over!
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Loss:
$8
Pros:
  • Good taste
Cons:
  • Dang bottles dont stand up

Preferred solution: Full refund

User's recommendation: Check bottom of bottles before you buy. They stand up packaged, but not singularly!

Tanya K Lve

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Verified Reviewer

Substandard product

The old bottle was great. I would by Dasani every single time, even though they were more expensive than the off brand. No more. opened one of your new style bottles today. Just as I turned the top, water gushed out everywhere because the bottle caved in. Husband said same thing happened to him. Cost is not a factor. Ill go on to FIJI.
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Pros:
  • Great tasting water
Cons:
  • Extremely poor bottle quality might as well buy great value brand

Preferred solution: I’d like you to go back to the great bottle you had. I understand it’s more expensive, but to most Dasani customers, cost is not a factor. Unless you want to lose your customer base to FIJI, I’d suggest the thicker bottle.

User's recommendation: Do not recommend unless they go back to old bottle.

Martha S Mvm

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Verified Reviewer

How to handle the new thin Dasani bottled water without the bottle collapsing. I always bought Dasani but now I will have to buy water by the gallon because I have trouble with the bottles collapsing.

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The thin water bottles squish and are difficult to handle. They lop over also. Is there a specific way to hold these flimsy bottles ?
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Preferred solution: How to handle squashier bottles of water ?

User's recommendation: If you but Dasani don’t buy the 24 bottle pack because it is difficult to hold it together.

Anonymous
map-marker Washington, District Of Columbia

Service was terrible, lost money and when request changing the defective machines the tech did nothing. A called Dasani and talked to Arron who was not accommodating.

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I talked with Arron from DC area Dasani local customer service center and he was not accommodating. I asked to speak with his manager/supervisor he refused and hung up. Terrible customer service.
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User's recommendation: Use a better quality service and product provider than Dasani!

spiro a Rzm

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Verified Reviewer

Bad lids bad bottles

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Do I really have to tell Dasani how bad the lids and bottles are? You should have known before you sold me this defective product. So since you don't care, I don't either. I'm done, too many spills and frustration. Very long time customer here.
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User's recommendation: Don'r buy

1 comment
Guest

AGREED, terrible cap, useless. Had to stop buying the brand as well.

Ellisha Dif

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Verified Reviewer
| map-marker Columbus, Ohio

Change in water bottle

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Whoever came up with this bright idea of changing the water bottle it was the worst call you could have made. While I understand this is an environmental change, that does not take away the fact the current bottles are cheaply made as well as the caps, which by the way are not secure at all.
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Gloria V Tgg

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Verified Reviewer

Lids on Dasani water bottles

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Just wanted to let you know I will not be buying your water until you change quality of lids. Lids do not come off easily. You have to keep turning and turning and turning. Very poor quality.
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Preferred solution: Change lids

Tavarious Lkt

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Verified Reviewer
| map-marker Bellevue, Washington

Complaint

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Dsani must be the biggest no brained good for nothing fools on the planet. Thew away 2 cases. How do damn fools make a product with stupid tiny lid won't even come off. People are stupid but you're the *** cream of the crop. Eat ***
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Johnny A Cpb

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Verified Reviewer

Poor Cheap *** Bottles

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We love Dasani water but we are like many others , we will definitely be changing brands. These sorry *** bottles are completely ridiculous, you can't even hold them with one hand without them collapsing, will not even stand up straight and can't even get the top to screw back on them so you are left with a drink bottle that you cannot drink on a couple times. You are going to lose a lot of business because of this. Whoever in the company that decided to make this change needs to be fired immediately!
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Loss:
$13
Pros:
  • Good taste
Cons:
  • Sorry new bottle

Preferred solution: Bottle Improvement

User's recommendation: I do not recommend this product anymore unless you want this expensive water to pour out on you !

Anonymous
map-marker Buffalo, New York

New bottles and caps

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Nothing happened except the bottles fall over on the desk and caps are unreliable. Going back to another brand.
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User's recommendation: Buy Aqua Fina

TreDay34

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Verified Reviewer

New water bottles suck

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I became a Dasani bottled water customer because the bottles were just a bit stronger and the caps were full size. Not this crap that all other companies did to their water bottles.

Now Dasani has fallen in line with all the others out there. But wait there's more... Not only did they reduce the size of the cap the also made the bottles do flimsy. Every time you grab the water bottle it crackles loudly.

It's pretty much impossible to drink outta this new bottle in a quite environment.

I'm pretty sure everyone who drinks Dasani is gonna be looking for a new bottled water company. Dasani, you *** the monkey on this one...

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Cons:
  • Over priced
  • And the new water bottle sucks

Preferred solution: Them to change their water bottles. Full size caps, and water bottles that don't crackle when you grab the bottle.

User's recommendation: Don't by Dasani water unless you want to hear loud crackles every time you grab the bottle

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